So you’ve done your smart organic keyword research and have your pay-per-click campaign in place. You’re starting to see an increase in search ranking and visits to your site, but how do you ensure that your visitors are converting? Another helpful session at PubCon revealed important tips to help your post-click conversions.

1. Deliver On Your Promise - Whether someone has landed on your page from a PPC campaign or an organic search, your title tags and PPC titles have given them an expectation of what to find when they click through. Make sure your landing page is targeted and relevant to that visitor.
2. Above The Fold – This term has been brought over from the print world when it referred to making sure that important messages and headlines appeared above the newspaper fold. This is also true with landing pages; your important messages and “call to action” should appear “above the fold”. A visitor shouldn’t have to scroll down the page to get what they’re looking for; most times they won’t.
3. No Flash Messages – If your landing page has important selling points that rotate, there’s a good chance your visitor will never see the message you want them to (they won’t wait). Use a static image or bold text headline to convey the message clearly and instantly.
4.  Simple is Better – This point echoes the first, but refers more to the layout and design of the page. If there is too much information (text, images, video, forms, etc.) on your page, visitors may become overwhelmed and click out. Instead, take advantage of whitespace on the page and have only the elements that are absolutely necessary to the visitor. For example, a landing page with one title, one image, one paragraph, and one form (or other “call to action”) will convert much better than the “information overload” page.
5. Test, Test, Test – This is something the landing page experts could not stress enough. Every business is different and has customers with different preferences on how and when to take action. To truly make landing pages the most effective they can be, you must continually test them against other versions.

While these tips are not absolute truths for every business and every industry, they are a starting point for creating landing pages with great post-click conversions. With continual testing (research “A/B Testing” and “Multivariate Testing” for landing pages), you’ll be on your way to carving out landing pages that convert.

What’s better than free, targeted traffic to your website? If you’re a site or business owner, not much. While the sessions at PubCon offer up everything from general to painfully detailed advice on organic search, here are the “ABC’s” of search from presenter Carolyn Shelby:

1. Analytics
   - Don’t rely solely on keywords that are already driving traffic; seek out other possibilities for new insights.
   - Go through your 404′s (people that have incorrectly typed domains in a search bar) to see what people are looking for (but not finding) on your site. This will shed light on what the user expectation is when they visit your website.
2. Ask
   - Don’t assume that real people understand industry jargon and buzzwords. You understand it; they may not.
   - Ask non-industry people about your product or service. Take note of the terms and phrases they use to describe things and incorporate those into your keyword lists.
3. Brainstorm
   - Invite people from throughout your organization to brainstorm on how they would search on the internet for your product or service. Their fresh perspective may reveal valuable insights.
4. Crunch your numbers, Cull your lists, and Create your keyword lists.
   - Once your research has yielded workable lists, it is imperative to evaluate which keywords and phrases are yielding the desired conversions.
   - Pull keywords that are not productive and focus on ones that are.
   - After honing in on the keywords and phrases that work best for your site, you should be able to build and nurture very effective keyword lists.

By no means do these “ABC’s” cover all that is important with SEO. They do, however, bring to light methods that oftentimes don’t immediately come to mind.

Oftentimes, internet marketers will steer away from PPC (pay-per-click) advertising such as Google AdWords.  Running PPC on competitive searches can get expensive, but for this discussion I would like to look at this from a different standpoint.  Rather than discussing how PPC advertising can bring you traffic and sales, I would like to discuss how it could help you analyze and improve your site.

Running PPC to find long-tail keywords
Running short lived PPC’s on a competitive search phrase can shed some light on what long-tail search phrases people are using around that competitive short tail.  For example running a PPC on “Dallas Homes” will most likely bring in traffic for a ton of more specific searches such as “3 bedroom Dallas homes”, “Dallas homes with a pool”, etc.  If you have analytics installed on your site, you can see which of these are converting and decide from there which searches you should optimize your landing pages for.

Running PPC to determine which keywords convert
Have you ever spent tons of time and effort optimizing your site for a search phrase and after you finally get it to rank organically, you find out it just doesn’t convert into paying customers? Running a short lived, low budget PPC campaign on a search phrase will help you determine how well that search phrase converts.  If it converts well, then it is most likely a good idea to spend the time and effort in organic SEO.  If it doesn’t convert well, you can decide to change your landing pages and content, or may even decide to target something else.

Running PPC on multiple landing pages
Running a short lived PPC campaign pointing to individual landing pages can help you determine how that landing page converts.  A high conversion will tell you that your landing page is setup well.  A low conversion may be an indication your landing page needs some work, or show that you could be targeting the wrong keywords for that landing page.

So, even if you don’t have the budget to run ongoing PPC campaigns, it can still be a great short-term tool for discovering the best (paying) keywords and phrases for your site.

In the real estate business, what is the best model for attracting leads to listings? At the Inman Real Estate Connect in San Francisco today, Sami Inkinen, Co-Founder & CEO of Trulia, and Louis Cammarosano, General Manager at HomeGain, dueled to answer that question.

With a central focus on the agent, Cammarosano spoke of the HomeGain model that has content designed to connect buyers to agents, as well as forms which capture leads. “I don’t think you’re going to hear anyone saying that they closed major sales or sold homes from anwsering questions on a website”, he said, taking a stab at one of the main features on the Trulia site.

In quick defense of Trulia Voices, Inkinen argued, “The mindset of the consumer is moving towards [research] behavior, as they are really doing their homework before making a decision on who to use for services”. He recounted a story that was told to him from an agent who uses Trulia Voices who has received “tons of business” from using the forum.

Both, however, seemed to agree that syndicating real estate listings is a highly effective method. In an open question to the hundreds of real estate professionals in attendance, Inkinen asked how many agents do not syndicate their listings. With only about 1/4 of the room raising their hands, there was a strong indication of how popular and successful this method is for real estate advertising.

Near the end of this intelligent debate, moderator, Brian Boero, Partner at 1000Watt Consulting, asked a thought-provoking question to the combatants when he mused, “How do we get these two models (buyer-centric and agent-centric) to work together?” Suggesting the name “TrueGain” for this merging of models, Boero seemed convinced that this all-encompassing approach could deliver the most powerful real estate marketing of all.

Photo credit: Randy Son Of Robert

A conversion is generally defined as an event that results in a transaction. A “transaction” will be defined differently based on your business model and what your end goal is (ie. information, sign up, subscription, payment, etc.). Regardless of how you define your conversions and transactions, it is important to track where they are coming from.

Maybe you blog on multiple blog platforms such as WordPress. Are you keeping track of leads you get from those platforms and in addition to how many of those leads are converting? Maybe you post videos to different video platforms or syndicate your listings to multiple directories. Maybe you use Twitter or Facebook or focus heavily on your own website. Are you tracking the leads and conversions you receive from all of these sources?

If not, you may be spending valuable time in places that are not giving you a return on your investment. Sure, maybe some of these resources are free but your time is not free; it is an investment. Maybe it’s time to take a closer look at which resources have the highest conversion.

At the bottom of this post is a spreadsheet that can help track your conversions. It includes two sheets; one for keeping track of your daily activity (DailyLog) and the other (MonthlyStats) calculates profit/loss based on your daily log. Feel free to download for your own use. Google spreadsheet is good to use because it allows you to update the spreadsheet on the fly, from the web wherever you are.

Populate this information and you will soon see “how much money” you are actually spending and which platforms have a good return on investment (ROI). If the ROI is negative month after month, you may want to consider dropping that tool and try something else or focusing more on the tools that have a better ROI. I suggest giving a resource at least three months as it is hard to truly evaluate a resource with only a couple weeks of data.

5 Steps to Create An Engaging Online Profile

Creating an online profile that’s engaging is a key component of an essential online marketing strategy. The goal in creating a meaningful profile is to engage your prospects. Online shoppers are likely to review several service providers before making a decision. Your business profile needs to be remarkable in order to capture your prospects’ attention within 3-5 seconds or less.

If you are transparent and thorough, prospects will contact you after reading your profile because you have given them enough information openly and honestly for
them to know, like, and trust you.

Here are five easy steps to create a head-turning profile.

Bedazzle with a great photo

A logo is a standard feature on most business profiles. While logos are essential for branding, a photo will add a humanistic quality to your profile. Online shoppers like to know who they are buying a product from and who the face is behind the services they will be receiving. A head shot or full length photo in a casual setting could be just the right touch. Investing money in a professional head shot could make the difference in zero to hero.

A simple photo could be the reason why a consumer chooses your services over a competitor’s.

Make Your Background Visible

Stand out from the crowd. Don’t let your background take a back seat on your profile.
It should appear front and center. Try to stay away from “mechanical copy” that reads more like a robotic resume than an impressive reflection of your skills and expertise. If you have examples of your past work online don’t hesitate to link to it. Consumers and Business Professionals want the play by play highlights.

Sell Your Services with Style

What is it that you REALLY do? Don’t make online shoppers read between the lines.
Provide a detailed bulleted list of your services. Don’t make assumptions. Your online visitors may never visit your website, so make sure you present every service you represent on your profile. Link out to photos you have of services you have completed or products you sell. If you add services to your business make sure to update your profile.

Oftentimes, people do not list services/products that they don’t perform even though they
can provide a referral to another service provider. Create a small section within your profile that list services your can cover with your own little black book of reputable service providers. The power of referrals can come back to you in spades.

Allow Your Personality to Percolate

Your personality should drip through like our morning coffee brew. Let’s go back to “know, like, and trust”. You can maintain a professional tone and allow your personality to permeate your profile by using a more conversational tone. Consumers and business professionals should be able to read your profile and get a sense of who they will be talking to or buying from, so don’t be shy about including your personal interests and hobbies.

How do you create a conversational profile? Have someone ask you questions and then respond verbally. Record this interview session, then replay and transcribe the words without editing. Once you have laid down this initial track go back and edit for grammar and cohesive writing, but keep the tone of the conversation intact.

Keep Your Contact Points Simple

Don’t confuse consumers. Provide one answer for each point of contact.

You only need to display one phone number, one email address and one website. If you have a blog that is separate from your website and is related to your business
you can include that website address. Also if you micro blog on a platform like Twitter and communicate using @replies and Direct Messages, make sure to include your Twitter Handle (user name).

Use these five steps to create an engaging online profile that makes prospects want to pick up the phone and work with you.